Privacy Policy

1. Data We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, voluntarily provided through our contact forms.
• Company data: company name, industry, role, when provided for service delivery purposes.
• Browsing data: IP address, browser type, pages visited, time spent, automatically collected through cookies and similar technologies.
• Communication data: content of messages sent through our forms or contact channels.

2. Purpose of Processing

We use your personal data to:

• Respond to contact requests and provide information about our services.
• Deliver, manage and improve our services.
• Send relevant communications about our services, when authorised.
• Comply with applicable legal and regulatory obligations.
• Analyse website usage to improve user experience.
• Measure the performance of our advertising campaigns, including matching a contact to an ad they previously viewed.

3. Legal Basis

The processing of your personal data is carried out based on:

• Your consent, where applicable.
• The performance of a contract or pre-contractual measures.
• Compliance with legal obligations.
• The legitimate interests of Neumotik, provided your rights and freedoms do not prevail.

4. Data Sharing

Neumotik does not sell, rent or share your personal data with third parties for marketing purposes. We may share your data with:

• Service providers who assist us in operating the website and delivering services (hosting, email, analytics), always under confidentiality agreements.
• Google Ireland Limited, for measuring our advertising campaigns. Your email and phone number are converted in your browser into an irreversible code (SHA-256) before being sent, so Google never receives this data in readable form and cannot reconstruct it.
• Competent authorities, when required by law or court order.

This measurement only happens after you give us your consent in the form. You may withdraw it at any time by contacting us through the channels listed on this website.

5. Data Retention

Your personal data is retained only for the period necessary to fulfil the purposes for which it was collected, or as required by law. Contact data submitted through forms is retained for a maximum period of 24 months, unless there is an active contractual relationship.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data.
• Request rectification of inaccurate or incomplete data.
• Request erasure of your data (right to be forgotten).
• Restrict or object to the processing of your data.
• Request data portability.
• Withdraw consent at any time, without affecting the lawfulness of processing already carried out.

To exercise any of these rights, please contact us through the channels indicated on this website.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that allow us to:

• Ensure the website functions correctly.
• Remember your preferences (such as language).
• Collect anonymous usage data for statistical purposes.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is fully secure.

9. Changes to This Policy

Neumotik reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised update date. We recommend checking this page periodically.

10. Contact

If you have questions or concerns about this Privacy Policy or the processing of your data, please contact us through the channels available on our website.