[{"data":1,"prerenderedAt":355},["ShallowReactive",2],{"blog-article-en-how-to-choose-an-ai-agent-partner":3,"blog-related-en-how-to-choose-an-ai-agent-partner":139},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"title":8,"description":9,"locale":7,"translationSlug":10,"date":11,"image":12,"author":13,"tags":16,"body":20,"_type":133,"_id":134,"_source":135,"_file":136,"_stem":137,"_extension":138},"/blog/how-to-choose-an-ai-agent-partner","blog",false,"en","How to Choose Who Builds Your Company AI Agents","Seven criteria to separate those who deliver from those who give a good demo: code ownership, fixed scope, what happens when the AI is wrong, and where the data lives.","como-escolher-quem-constroi-agentes-ia","2026-08-09","/images/blog/agentes-ia-empresariais-suporte-b2b.jpg",{"name":14,"role":15},"Pedro Santos","Principal Software Architect",[17,18,19],"AI Agents","Costs & Decision","B2B Portals",{"type":21,"children":22,"toc":120},"root",[23,31,38,43,49,54,60,65,71,76,82,87,93,98,104,109,115],{"type":24,"tag":25,"props":26,"children":27},"element","p",{},[28],{"type":29,"value":30},"text","The market filled up with AI suppliers in a short time, and most proposals look\nalike from the outside. These are the criteria that separate those who deliver\nfrom those who give a good demo.",{"type":24,"tag":32,"props":33,"children":35},"h2",{"id":34},"_1-ask-which-process-will-be-automated-not-which-technology-will-be-used",[36],{"type":29,"value":37},"1. Ask which process will be automated, not which technology will be used",{"type":24,"tag":25,"props":39,"children":40},{},[41],{"type":29,"value":42},"A supplier who opens with models, architectures and platforms is selling\ntechnology. Whoever is going to deliver starts by asking how your process works,\nhow much time it consumes and where it fails. The technical conversation comes\nafter, as a consequence.",{"type":24,"tag":32,"props":44,"children":46},{"id":45},"_2-insist-on-knowing-what-happens-when-the-ai-gets-it-wrong",[47],{"type":29,"value":48},"2. Insist on knowing what happens when the AI gets it wrong",{"type":24,"tag":25,"props":50,"children":51},{},[52],{"type":29,"value":53},"No system never fails. What marks out a serious supplier is having a ready answer:\nwhere answers come from, how the source is verified, which actions require human\napproval and what gets logged. If the answer is that the model is very good and\nrarely fails, that is not an answer.",{"type":24,"tag":32,"props":55,"children":57},{"id":56},"_3-confirm-the-code-and-infrastructure-end-up-yours",[58],{"type":29,"value":59},"3. Confirm the code and infrastructure end up yours",{"type":24,"tag":25,"props":61,"children":62},{},[63],{"type":29,"value":64},"Ask directly: at the end of the project, who owns the code? Where does the system\nrun? Can I move maintenance to another team without renegotiating? A clear yes to\nthose three questions removes half the risk of a project like this.",{"type":24,"tag":32,"props":66,"children":68},{"id":67},"_4-get-scope-timeline-and-price-in-writing-before-starting",[69],{"type":29,"value":70},"4. Get scope, timeline and price in writing before starting",{"type":24,"tag":25,"props":72,"children":73},{},[74],{"type":29,"value":75},"AI projects have a reputation for overrunning precisely because many start without\nfixed scope. A serious proposal states what it delivers, in how long and for how\nmuch, and also states what it does not deliver. If the price depends on hours\nspent with no ceiling, the risk sits entirely on your side.",{"type":24,"tag":32,"props":77,"children":79},{"id":78},"_5-check-where-the-data-lives",[80],{"type":29,"value":81},"5. Check where the data lives",{"type":24,"tag":25,"props":83,"children":84},{},[85],{"type":29,"value":86},"Hosting in the European Union, data not used to train public models, permissions\nby profile and usage logging. This belongs in the contract, not just in a\nconversation. It is the difference between having an answer when someone asks and\nnot having one.",{"type":24,"tag":32,"props":88,"children":90},{"id":89},"_6-prefer-someone-who-turns-work-down",[91],{"type":29,"value":92},"6. Prefer someone who turns work down",{"type":24,"tag":25,"props":94,"children":95},{},[96],{"type":29,"value":97},"This is the least obvious criterion and probably the most useful. A supplier who\nsays yes to everything, guarantees returns before understanding the operation and\nnever suggests not proceeding is selling. Whoever works seriously says when a case\ndoes not add up, because a project with no return costs them their reputation.",{"type":24,"tag":32,"props":99,"children":101},{"id":100},"_7-start-small-but-start-properly",[102],{"type":29,"value":103},"7. Start small, but start properly",{"type":24,"tag":25,"props":105,"children":106},{},[107],{"type":29,"value":108},"Be wary both of anyone proposing to transform the whole company at once and of\nanyone proposing a pilot with no connection to real systems. The first is\nunnecessary risk; the second is an expensive demo that goes nowhere. The useful\npath is one real process, connected to real systems, in production, with a metric\ndefined upfront.",{"type":24,"tag":32,"props":110,"children":112},{"id":111},"in-short",[113],{"type":29,"value":114},"In short",{"type":24,"tag":25,"props":116,"children":117},{},[118],{"type":29,"value":119},"If a supplier explains the process before the technology, tells you what happens\nwhen the AI is wrong, hands over the code, fixes scope and price, keeps the data in\nEurope and is capable of telling you no, you are talking to someone who has done\nthis before.",{"title":121,"searchDepth":122,"depth":122,"links":123},"",3,[124,126,127,128,129,130,131,132],{"id":34,"depth":125,"text":37},2,{"id":45,"depth":125,"text":48},{"id":56,"depth":125,"text":59},{"id":67,"depth":125,"text":70},{"id":78,"depth":125,"text":81},{"id":89,"depth":125,"text":92},{"id":100,"depth":125,"text":103},{"id":111,"depth":125,"text":114},"markdown","content:en:blog:how-to-choose-an-ai-agent-partner.md","content","en/blog/how-to-choose-an-ai-agent-partner.md","en/blog/how-to-choose-an-ai-agent-partner","md",[140,149,156,162,169,175,181,188,194,201,207,214,221,227,233,240,246,253,260,266,272,278,284,290,296,302,309,315,321,327,334,341,348],{"_path":141,"title":142,"description":143,"date":144,"tags":145},"/blog/ai-prototype-to-production","Your Team Built an AI Prototype. What It Takes to Get to Production","More and more teams build applications with ChatGPT, Codex or Claude Code. What changes when that software has to be secure, reliable and able to scale to production.","2026-09-05",[146,147,148,18],"Custom Software","Artificial Intelligence","Compliance",{"_path":150,"title":151,"description":152,"date":153,"tags":154},"/blog/integrate-ai-business-processes-digital-brain","How to Integrate AI into Business Processes Without Adding Another Isolated Tool","Learn how a Digital Brain connects documents, ERP, CRM and email to turn AI into real work, with security, control and measurable return.","2026-08-26",[147,17,155,18],"Automation",{"_path":157,"title":158,"description":159,"date":160,"tags":161},"/blog/how-long-a-custom-software-project-takes","How Long a Custom Software or AI Project Actually Takes","Real timelines by project type, what happens inside each phase, and the four things on the client side that delay projects more than any technical decision.","2026-08-22",[18,146,147,155],{"_path":163,"title":164,"description":165,"date":166,"tags":167},"/blog/add-ai-to-existing-business-software","Adding AI to the Software Your Company Already Uses, Without Replacing It","How AI connects to the ERP, the CRM and the files you already have, what changes when a system has no API, and what each scenario actually costs.","2026-08-16",[147,146,168,18],"ERP",{"_path":170,"title":171,"description":172,"date":173,"tags":174},"/blog/gdpr-ai-act-before-ai-agents-production","GDPR and the AI Act: What to Check Before Putting an AI Agent in Production","What the GDPR and the AI Act actually require from a company using AI agents, the five points that cover most cases, and the mistake that costs the most.","2026-08-02",[148,17],{"_path":176,"title":177,"description":178,"date":179,"tags":180},"/blog/how-much-ai-costs-company-portugal","How Much Does It Cost to Implement AI in a Company in Portugal in 2026","Real price ranges for AI agents, internal platforms and custom software in Portugal, what drives the figure up, and the running cost that never appears in proposals.","2026-07-26",[18,147,17],{"_path":182,"title":183,"description":184,"date":185,"tags":186},"/blog/custom-erp-crm-vs-primavera-phc-sap","Custom ERP and CRM or Primavera, PHC and SAP: How to Decide","Market products are the right choice in most cases. The three signs they stopped fitting, and why the right decision is rarely to replace everything.","2026-07-19",[168,187,18],"CRM",{"_path":189,"title":190,"description":191,"date":192,"tags":193},"/blog/custom-ai-agents-vs-generic-tools","Custom AI Agents or Generic Tools: When Building Is Worth It","ChatGPT and Copilot solve individual productivity. When the process needs company data and has to act in your systems, the maths changes. Criteria for deciding.","2026-07-12",[17,147,18],{"_path":195,"title":196,"description":197,"date":198,"tags":199},"/blog/custom-real-estate-crm-high-ticket-deals","Custom Real Estate CRM: The Key to Closing High-Ticket Deals","Discover why generic CRMs fail in the luxury market and how a custom-built real estate CRM with AI integration accelerates closing high-ticket deals.","2026-06-08",[187,200,147],"Real Estate",{"_path":202,"title":203,"description":204,"date":205,"tags":206},"/blog/legal-erp-integrated-crm-lead-capture","From Followers to Clients: How a Legal ERP with Integrated CRM Transforms Lead Capture","What changes when client acquisition and case management live in the same system, and why most of the enquiries generated on social channels are lost before they ever reach a fee proposal.","2026-05-21",[146,187,155],{"_path":208,"title":209,"description":210,"date":211,"tags":212},"/blog/ai-sales-automation","How AI Automation Shortens Sales Cycles and Boosts Conversion Rates","Discover how AI sales automation eliminates manual administrative work, accelerates high-value B2B deals, and transforms your CRM.","2026-05-14",[147,155,213],"B2B Sales",{"_path":215,"title":216,"description":217,"date":218,"tags":219},"/blog/e-commerce-checkout-optimization","Why Your Online Store is Losing Sales at Checkout (and How to Fix It)","Discover why an outdated e-commerce platform turns customers away at checkout and how modern payment integrations immediately increase your conversion rate.","2026-05-12",[220,146],"Retail & E-commerce",{"_path":222,"title":223,"description":224,"date":225,"tags":226},"/blog/digital-brain-institutional-memory-smes","What if Your Company Had a Digital Brain? The Revolution of Institutional Memory in SMEs","Discover how a Digital Brain powered by Private AI can centralize company knowledge, eliminate the Bus Factor, and scale your operations securely.","2026-05-08",[147,155],{"_path":228,"title":229,"description":230,"date":231,"tags":232},"/blog/ai-chatbot-qualifies-leads-24h","Multiply Your Sales: How an AI Chatbot Qualifies Leads 24 Hours a Day","Discover how a custom Artificial Intelligence chatbot can interact, qualify high-value potential clients, and schedule meetings while your team sleeps.","2026-05-02",[147,213,155],{"_path":234,"title":235,"description":236,"date":237,"tags":238},"/blog/custom-wms-ai-inventory-management","Zero-Touch Inventory Management: How Custom WMS & AI Reduce Stockouts","Discover how a custom Warehouse Management System (WMS) powered by AI reduces stockouts and automates replenishments in retail and distribution operations.","2026-04-24",[220,147,239],"Logistics",{"_path":241,"title":242,"description":243,"date":244,"tags":245},"/blog/custom-erp-consulting-firms-project-management","Ending Consultancy Chaos: 10 SaaS Tools vs 1 Custom ERP","Discover why dozens of SaaS tools destroy consultancy profit margins and how a custom ERP safely restores holistic financial control.","2026-04-20",[146,168],{"_path":247,"title":248,"description":249,"date":250,"tags":251},"/blog/custom-eqms-manufacturing-quality-control","Paperless Quality Control: The Value of Custom e-QMS in Manufacturing","Discover how a custom e-QMS replaces manual factory floor processes and accelerates audits in manufacturing.","2026-04-17",[252,146,147],"Manufacturing",{"_path":254,"title":255,"description":256,"date":257,"tags":258},"/blog/law-firm-management-software-ai","Law Firm Management Software: How AI Solves the Problem of Slow Contract Analysis","Discover how a custom ERP and management software for law firms integrates AI to analyze contracts and scale billable hours.","2026-04-15",[147,146,259],"Legal Sector",{"_path":261,"title":262,"description":263,"date":264,"tags":265},"/blog/custom-crm-vs-salesforce","What Is a Custom CRM and Why Salesforce Might Be Holding Your Business Back","The signs a generic CRM is no longer enough, what changes with a custom system, and how licence costs compare against ownership over a three to five year horizon.","2026-04-10",[187,213,146,18],{"_path":267,"title":268,"description":269,"date":270,"tags":271},"/blog/custom-vendor-portals-procurement","Custom Vendor Portals: The Secret Strategy for a Resilient Supply Chain","Discover how bespoke Vendor Portals guarantee efficiency, rock-solid compliance, and total management control across complex procurement operations.","2026-04-09",[19,239],{"_path":273,"title":274,"description":275,"date":276,"tags":277},"/blog/enterprise-ai-agents-b2b-support","Enterprise AI Agents: Reimagining Complex B2B Customer Support","How AI Agents integrated into your ERP transform B2B support, resolving complex queries without human intervention and scaling operations.","2026-04-08",[147,155],{"_path":279,"title":280,"description":281,"date":282,"tags":283},"/blog/custom-erp-enterprise-groups-holdings","Multi-Company Management Without Chaos: The Strategic Advantage of a Custom ERP","Discover how Enterprise Groups and Holdings are abandoning rigid ERPs in favor of custom software to centralize management and scale profitably.","2026-04-06",[146,168],{"_path":285,"title":286,"description":287,"date":288,"tags":289},"/blog/traditional-mes-ai-smart-system","How to Transform Your Traditional MES into an AI-Driven Smart System","Passive MES systems bottleneck factory efficiency. Learn how to integrate Artificial Intelligence for predictive maintenance and near zero downtime.","2026-04-01",[252,147,146],{"_path":291,"title":292,"description":293,"date":294,"tags":295},"/blog/custom-erp-vs-saas-logistics","Custom ERP vs SaaS: What Works Best for Logistics Operations?","Generic SaaS logistics platforms create bottlenecks. Learn why a custom ERP transforms distribution scalability and lowers long-term operational costs.","2026-03-23",[239,168,146,18],{"_path":297,"title":298,"description":299,"date":300,"tags":301},"/blog/backoffice-financial-automation","Backoffice Automation in Financial Services: Security and Efficiency","Manual approvals and document handling slow responses and create compliance risks. Discover how financial backoffice automation transforms operations.","2026-03-16",[155,148],{"_path":303,"title":304,"description":305,"date":306,"tags":307},"/blog/end-of-excel-construction","The End of Excel in Construction: Centralizing Project Management","Budgets and planning scattered across spreadsheets cause massive financial overruns. Learn how a custom ERP safely centralizes construction management.","2026-03-09",[308,168,146],"Construction",{"_path":310,"title":311,"description":312,"date":313,"tags":314},"/blog/predictive-maintenance-manufacturing","Predictive Maintenance in Manufacturing: Using AI to Prevent Downtime","Unexpected assembly line failures destroy margins. Discover how predictive maintenance software uses AI to prevent breakdowns before they occur.","2026-03-02",[252,147],{"_path":316,"title":317,"description":318,"date":319,"tags":320},"/blog/ai-crm-real-estate","How AI is Transforming Lead Qualification in Real Estate CRMs","Real estate teams waste hours on unqualified leads. Discover how a custom CRM with AI agents eliminates manual prospecting and boosts conversion.","2026-02-23",[200,187,147,155],{"_path":322,"title":323,"description":324,"date":325,"tags":326},"/blog/b2b-custom-extranet-portals","B2B Extranets: Retaining Enterprise Clients with Custom Portals","PDF and email ordering generate B2B friction. Discover how bespoke Extranet Portals streamline corporate sales and secure long-term client relationships.","2026-02-16",[19,252,155],{"_path":328,"title":329,"description":330,"date":331,"tags":332},"/blog/custom-bi-dashboards-retail","Custom Business Intelligence Dashboards for Multi-Store Retail","Data silos between e-commerce, retail, and warehouses destroy margins. Learn how custom BI Dashboards centralize operations and drive decisions.","2026-02-09",[220,333,146],"Business Intelligence",{"_path":335,"title":336,"description":337,"date":338,"tags":339},"/blog/agribusiness-custom-erp","Scaling Agribusiness: Why You Should Avoid Generic Management Software","Agricultural seasonality and traceability collide with traditional ERPs. Discover how custom software fully digitalizes agribusiness operations.","2026-02-02",[340,168,146,252],"Agribusiness",{"_path":342,"title":343,"description":344,"date":345,"tags":346},"/blog/staff-management-hospitality","Staff Management in Hospitality: Ending Roster Disorganization","Rosters in Excel and WhatsApp groups cost you shift coverage, maintenance traceability and GDPR compliance. What changes with a custom internal portal.","2026-01-26",[347,19,155],"Hospitality",{"_path":349,"title":350,"description":351,"date":352,"tags":353},"/blog/ai-clinical-scheduling","Clinical Scheduling Automation: Reducing No-Shows with AI Agents","Uncommunicated patient no-shows destroy daily clinic profitability. Learn how custom clinic scheduling software powered by AI actively eliminates friction.","2026-01-19",[354,147,155],"Healthcare",1788813416164]